This Privacy Policy applies to all personal information collected by Jack Media Pty Ltd (“Jack Media”, “We” or “Us”) on the website located at https://www.jackmedia.com/ or any website owned or controlled by Jack Media (“Site”).
Jack Media is committed to protecting the privacy of personal information collected from our clients, affiliates, customers and users of our services and the Site (each a “User” or “You”). We provide this Privacy Policy in order to explain our information practices and the choices You can make about the way your personal information (as defined in The Privacy Act 1988) is handled by Us. This Privacy Policy applies to the Site and all products and services offered by Jack Media.
We reserve the right to change or update this Privacy Policy at any time. You should check our Site regularly to take notice of any changes we may have made to the Privacy Policy. All Privacy Policy changes will take effect immediately upon their posting on the Site. Please check the Site periodically for any changes. Your continued use of the Site, use of your Account and/or acceptance of our email communications following the posting of changes to this Privacy Policy will constitute your acceptance of any and all changes.
The kind of personal information that we collect from you will depend on how you use the Site. The personal information which we collect and hold about you may include:
We may collect personal information from Users at any time when you use a Site. We may collect the information in a variety of ways, including, but not limited to, when Users visit our Site, complete a form or questionnaire, register for an Account, place an order, subscribe to a newsletter, or otherwise choose to provide personally identifiable information. Personal information is any information that can be used to reasonably identify or locate a particular person or entity.
Users may, however, visit our Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to Us. Users can always refuse to supply personally identification information, except that this may prevent them from engaging in certain Site related activities, creating or accessing an Account, or doing business with us if they do not provide the information that We need.
Our Site may use "cookies" to enhance Users’ experiences.
Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. We use cookies to understand Site usage and to improve the content and offerings on the Site.
We may collect information using web beacons, which are commonly referred to in the industry as web bugs, pixel tags or clear GIFs. Web beacons are electronic images that may be used on the Site, in your Account, or in the emails We send to You to deliver cookies, count visits and determine if an email has been opened and acted upon.
We do not collect personal information about your end users. However, we do use cookies to track anonymous traffic data about your end users. When end users who visit member affiliate sites click on the advertisements they have chosen to display through their Accounts on the Affiliate Network, we will utilise cookies and/or web beacons to track such end users’ activities at our merchant site(s). In certain circumstances, we may use cookie-less tracking methods to track such end users.
We collect and use Users’ personally identifiable information for the following purposes:
We customarily disclose personal information to our service providers who assist us in operating the Site. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. You agree that we, or our Third Party Agent, may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your Account on the Affiliate Network.
By using our Site, you consent to the receipt of direct marketing material from us or our affiliates/clients in order to provide you services. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive personal information in direct marketing activity unless you have provided it directly to us and have consented to such use. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
You agree that Jack Media may use the information you provide to us to send you information about promotions, offers, products and services about those organisations/suppliers and may provide your contact information and survey responses to those organisations/suppliers that may use them to contact you by mail, phone or email for an indefinite period or until you opt out from the named organisation/supplier. Some of these organisations/suppliers may be based overseas.
We may share personally identifiable information with third parties with your express consent. For example, if You request to receive information from a third party when You complete a survey, we may share your personally identifiable information with that third party. We are not liable for any interaction between you and that third party.
We reserve the right to share your personally identifiable information: (a) where required to do so by law; (b) to respond to a subpoena, search warrant, request by a court, or other legal process, whether or not a response is legally required; (c) where You are, or We believe You are, in violation of any terms, agreements, policies or laws; (d) in the case of a dispute; (e) where We determine, in our sole discretion, that such disclosure is necessary to protect our rights and/or a third party, or necessary to protect Us from liability of any kind; (f) exchanging information with other companies and organisations for fraud protection or credit checks; and (g) in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock.
We may transfer information that we collect about You (and your End Users, in the case of business clients), including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. In such cases, we do not require the overseas recipients to comply with the Australian Privacy Act 1988 (Cth) and you acknowledge and agree that Jack Media will not be liable for the use or mishandling of your information by international.
We process personal information on our servers in Australia, and you consent to your personal information being processed and stored in that location.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on our Site. These measures may include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal information.
If you have an account on our Site, each account is password-protected so that only You and Jack Media have access to this personal information. We may share your personal information with such third party ("Third Party Agent") as is necessary for the performance of your Account and the Affiliate Network. You may edit your registration data by using your password.
When our Account registration process requests Sensitive Information (such as bank account information and/or credit card information), and when we transmit such Sensitive Information, that Sensitive Information is encrypted and protected with SSL encryption software.
Please be advised that, although we take every reasonable precaution available to protect your data, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot warrant that your information will be absolutely secure or that our security measures will prevent any unauthorised access to or unauthorised alteration, disclosure or destruction of the data. Any transmission of data on or through our Site is at your own risk. We disclaim all liability in relation to any unauthorised access, alteration, disclosure or destruction of data that is outside our reasonable control.
You acknowledge that you provide your personally identifiable information to us with knowledgeable consent and at your own risk.
Subject to any mandatory obligations to delete data or to mandatory record-keeping requirements, your information may be retained by Us and in our Third Party Agent portal, server logs, databases and records indefinitely, provided that you have not asked us to delete or anonymise your personal information.
The Site may contain links to third-party websites ("Third Party Websites"), such as websites of our partners, suppliers, advertisers, sponsors and licensors. Please be aware that We do not control and are not responsible the content or links that appear on Third Party Websites or for the privacy practices they employ. In addition, these Third Party Websites may be constantly changing.
Browsing and interaction on any Third Party Website, including websites which have a link from our Site, is subject to that Third Party Website's own terms and policies. We encourage You to be aware when You leave the Site and to read the privacy policies of each and every Third Party Website that collects personally identifiable information. This Privacy Policy applies solely to information collected by the Site.
Jack Media is not affiliated with, sponsored by or endorsed by any of the third-party products or retailers mentioned on the Site. Trademarks, service marks and logos (including, without limitation, the individual names of products and retailers) are the property of their respective owners.
We will never knowingly collect any personal information about individuals under eighteen (18) years of age. If We obtain actual knowledge that We have collected personal information about an individual under eighteen (18) years of age, that information will be immediately deleted from our database.
Acceptance of this Privacy Policy by a business client shall extend to its employees, if any. You agree that any of your employees that access your Account, or visit the Site under the scope of their employment with You, agree to the terms of this Privacy Policy.
You have the right to request access to your personal information and to request that we correct any inaccurate personal information. You may also have the right under applicable data protection laws to request the deletion of your personal information or in some circumstances, to restrict or object to the processing of your personal information.
If you would like to delete or update the personally identifiable information that We have collected from you, simply email us at Contact Us. We will process your request within a reasonable period of time after receipt. To protect your privacy and security, We will take reasonable steps to help verify your identity before granting access or making corrections.
You may opt-out or unsubscribe to any of our communications at any time by following the “unsubscribe” instructions at the end of each such email or by contacting us at Contact Us.
If you have an account on one of our Sites, you can also update certain information in your Account by logging in on this Site and following the prompts in the “My Account” section.
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. We may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
This Privacy Policy and any contract to which they apply shall be governed by the laws of New South Wales and are subject to the jurisdiction of the courts of New South Wales.
If you have any questions about this Privacy Policy or your dealings with this Site, or if you wish to make a complaint about how We handle personal information, please contact us at Contact Us.
We will endeavour to respond to your query within five business days.
This document was last updated on 23 February 2022.